Playback stutters or is slow

Applies to 0.11Updated 25 Oct 20262 min read

Lower the Playback Resolution in the Program Monitor, and create proxies for heavy 4K or larger footage.

1. In the Program Monitor, set the Playback Resolution to 1/2 or 1/4.
2. For footage larger than 2K, choose File › Proxy › Create Proxies for Large Media, then turn on View › Use Proxies While Editing. See Edit 4K and larger footage with proxies.
3. For a section with heavy effects, use Render In to Out.

Keep large projects tidy

Clean Up Project Files…, Remove Unused and Project Manager help keep long projects lean.

Check what else is running

Exports in the background queue (up to four at once) and AI components installing on first launch both use your Mac while you edit. Playback usually improves once they finish.

Still stuck?

Open a ticket from Account › Support and include:

• Your app version: VLPremiere Pro menu, then About.
• Your Mac and macOS version: Apple menu, then About This Mac.
• What you did and what happened: the steps, plus a screenshot of any message.
• About the media: the camera or format, the resolution and the Playback Resolution you used.

You can attach PNG, JPG, WebP, GIF, PDF, TXT, LOG or ZIP files. Never paste a licence key or password into a ticket.