Legal

Effective date: [10-25-2026]. This Privacy Policy explains how VL Video Pro, the operator of vlpremier.com and the provider of VLPremiere Pro ("we," "us," or "our"), handles personal information when you visit the website, create an account, download or activate the software, subscribe, or request support. The legally responsible business is [VLPremiere].

1. Information we collect

• Account information: your name, email address, password credentials stored in a protected form, optional country, email-confirmation status, and account settings.
• Subscriptions and licensing: selected plan, billing period, subscription status, trial dates, account and license identifiers, activation and deactivation records, device or installation identifiers, and purchased Mac seats.
• Payments: payment status, amounts, dates, currency, invoices, tax-related details, and transaction references from Stripe or PayPal. Payment providers process payment credentials under their own terms and policies. We do not need your full payment-card number to manage your subscription.
• Forms and communications: email addresses submitted for download notifications, Teams availability, and release updates; help requests, descriptions of problems, app and macOS versions, device information, screenshots or other attachments you voluntarily send, and related messages.
• Technical and security information: IP addresses, browser and device characteristics, requests to the site, dates and times of access, session and security events, and information reasonably needed to prevent abuse, diagnose problems, and operate the service.

Where a field is optional, you may leave it blank. Please do not include passwords, payment-card numbers, or sensitive personal information in support messages.

2. How we use information

• To register and secure accounts, verify email addresses, provide downloads, and operate trials and software licenses.
• To activate licensed Macs, manage seat limits, process subscriptions, provide receipts, collect applicable taxes, and respond to billing requests.
• To provide customer support, investigate defects, protect the service from fraud or misuse, and maintain relevant business records.
• To send transactional messages about your account, security, billing, or product operation. These messages are not the same as promotional marketing.
• To send release announcements or other optional updates when you request them, with an unsubscribe mechanism for marketing messages.
• To comply with applicable law and enforce our agreements and legitimate legal rights.

3. Local projects, media, and on-device AI

VLPremiere Pro is designed for local editing on compatible Macs. In the workflows described on our website, your imported footage, project media, local captions, transcripts, and on-device AI processing are not automatically uploaded to VL Video Pro as part of ordinary editing. Optional AI models or voiceover components may need to be downloaded to your Mac. Internet access may also be required for account sign-in, activation, periodic license validation, and software downloads.

If you choose to send files, screenshots, diagnostic details, or other content to support, we receive and use what you submit to handle your request. Other services that you choose to connect or use separately may have their own data practices. You are responsible for keeping backups of your locally stored projects and media.

4. Legal grounds where applicable

For users covered by laws such as the EU or UK GDPR, we rely, as appropriate, on performing a contract (accounts, licenses, payments and support), legitimate interests (service reliability, security, fraud prevention and business administration), compliance with legal obligations (for example, required accounting records), and consent (where legally required for optional marketing or non-essential storage technologies). Where we rely on legitimate interests, we consider the interests and rights of affected users. You may withdraw consent without affecting prior lawful processing.

5. When we share information

We share information only as reasonably needed to operate VLPremiere Pro and the website, including with payment processors such as Stripe and PayPal, hosting and infrastructure providers, communication or support providers, security vendors, and professional advisers acting under appropriate obligations. Google Fonts is referenced by the website and may receive technical request information, including an IP address, when fonts are loaded. If you play an embedded product video, YouTube may receive information under its own policies. We may also disclose information when legally required, to protect rights or safety, or in a legitimate business transfer subject to applicable privacy obligations.

We do not authorize service providers to use personal information for their unrelated purposes. If we use advertising or cross-site tracking technology, we will provide any additional disclosures and choices required by applicable law.

6. International transfers

Information may be processed in the United States or other locations used by our service providers. Where international-transfer rules apply, we will use an available lawful transfer mechanism, such as applicable adequacy decisions or approved contractual safeguards, when required. You may contact us for information about applicable safeguards.

7. How long we retain information

We retain information for the time reasonably necessary to fulfill the purposes above. Account and license records generally remain while the account or subscription is active; we review records for deletion or de-identification after closure, subject to valid business needs and legal requirements. Billing, tax, dispute, security, and fraud-prevention records may be kept longer when reasonably required by law or to establish or defend legal claims. Marketing subscriptions are retained until you unsubscribe or the applicable list is discontinued, subject to limited suppression records needed to honor opt-outs. Support data is retained for handling requests and an appropriate follow-up period. Backups are deleted or overwritten on their ordinary retention cycle.

8. Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; object to or restrict certain processing; withdraw consent; and appeal a decision or complain to a regulator. Where legally applicable, you may also have rights relating to targeted advertising, sale or sharing of personal information, or certain automated decisions. We will not discriminate unlawfully against you for exercising applicable rights. We may verify a request before acting and may retain information where law permits or requires.

To submit a privacy or deletion request, use the Help center contact form and state "Privacy request" in your message. You may also contact support@webpronc.com. For EEA/UK users, any legally required local representative contact information must be supplied here before offering services subject to those obligations.

9. Cookies and external content

Our site may use strictly necessary session and security storage, account sign-in preferences, and technologies used by embedded content or payment services. See the Cookies section of this legal page for categories and controls. Where consent is legally required for non-essential technologies, those technologies should not be activated until the relevant consent is obtained.

10. Security and children

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process. No website, network, or storage system is completely secure. The website and paid subscriptions are not intended to solicit personal information from children under 13, and paid subscriptions must be purchased by a person legally able to enter a contract. Contact us if you believe a child has provided personal information improperly.

11. Policy updates and contact

We may update this policy as the service changes. We will post the revised policy with a new effective date and provide additional notice when required by law. For questions, contact VL Video Pro at the Help center or support@webpronc.com.

Effective date: October 25, 2026. These Terms of Service ("Terms") govern use of vlpremier.com, VLPremiere Pro accounts, free trials, subscriptions, support, and related services provided by VL Video Pro, operated by VL Video Pro, ("we," "us," or "our"). By creating an account or purchasing a subscription, you agree to these Terms. The separate License Agreement governs installation and use of the desktop application. If mandatory consumer law gives you greater rights, that law controls.

1. Eligibility and accounts

You must be legally able to enter a contract to buy a plan. You agree to provide accurate account and billing information, maintain the security of your password, and notify us promptly of unauthorized access. You are responsible for activity under your account except where the law or our conduct places responsibility elsewhere. We may request verification to prevent fraud, unauthorized account transfers, or misuse. Do not share credentials in a way that bypasses purchased license seats.

2. Trial and availability

Where offered, new eligible accounts may receive a three-day trial of the Pro feature set without a credit card. A no-card trial does not automatically begin a paid subscription: you must separately select and authorize a paid plan. We may limit repeated trials or trial abuse in a fair and lawful manner. Compatibility information is published on the website; VLPremiere Pro currently targets Apple silicon Macs running macOS 14 or later. Features, system requirements, and availability may change with updates, and pre-release or testing features may contain defects.

3. Plans, pricing, and additional Macs

Creator generally permits activation on one Mac; Pro generally permits activation on two Macs. Additional Mac seats, when offered, may carry separately disclosed charges. The plan, included features, billing interval, introductory rate, renewal rate, applicable taxes, and total amount due are shown on the pricing page and at checkout. The checkout terms you expressly accept for a particular order control the amount and billing interval for that order, subject to applicable law.

Promotional or first-year prices are temporary when clearly marked. For example, a Pro launch offer may renew at a different regular rate after the advertised introductory period. We will disclose the applicable renewal price before purchase and provide legally required reminders or notice of material changes. We will not treat general language in these Terms as authorization to charge an undisclosed price.

4. Recurring payments and authorization

When you choose a paid monthly or annual subscription, you authorize recurring charges at the disclosed rate and frequency until cancellation, subject to any required renewal disclosures or notices. Card payments are handled through Stripe and PayPal payments through PayPal. Charges may include taxes shown before you confirm the order. You are responsible for keeping your payment information current. If payment fails, we may retry as permitted by the payment provider and law, notify you, and restrict paid access after an appropriate period. We will not charge for a no-card trial without a later affirmative paid order.

5. Cancellation and refunds

You may cancel renewal through your account's subscription or billing controls. If those controls are unavailable, submit a cancellation request through the Help center with enough information to identify your account; we will process it as required by law. A cancellation prevents future renewals after the current paid term, unless applicable law or the cancellation confirmation states otherwise. It ordinarily does not automatically refund a charge already made. See the separate Refund Policy for payment reversals, mistaken charges, statutory rights, and exceptions.

6. Software, licenses, and user materials

Subscriptions provide a limited right to access plan features; they do not transfer ownership of the software, source code, brand, templates, or our intellectual property. Installation, activation limits, prohibited uses, and license termination are addressed in the License Agreement. You retain ownership of the footage, project files, scripts, recordings, and other material you create or lawfully import. You must have appropriate rights and permissions for third-party media, music, fonts, plug-ins, models, and other material you use.

Ordinary local editing does not automatically upload your media to VL Video Pro. Your locally stored projects and media are not deleted by us solely because a subscription ends. After a plan expires, licensed editing or export functions may become unavailable; project opening also depends on the installed application and file compatibility. You remain responsible for preserving backups and export copies.

7. Acceptable use

• Do not interfere with the website or licensing service, probe systems without authorization, deploy malware, or bypass security or technical limits.
• Do not use stolen payment methods, create fraudulent accounts, resell access without permission, or evade plan activation limits.
• Do not use the service to violate intellectual-property, privacy, or other applicable laws or the rights of others.
• Do not represent that generated captions, transcripts, AI-assisted results, or exports have been independently verified unless you have checked them.

8. Support, updates, and third-party services

We may release fixes, compatibility improvements, security updates, and feature changes. We do not guarantee a particular release schedule or uninterrupted service. Optional components, payment providers, third-party plug-ins, and linked services may have separate licenses or privacy policies. Where law requires continued supply, security updates, remedies, or notice for digital services, those obligations remain in effect.

9. Disclaimers and responsibility

To the maximum extent permitted by applicable law, the website, software, trial, and related services are provided on an "as available" basis without guarantees that every function or AI-assisted output will be error-free, uninterrupted, or suitable for a particular production workflow. You should review outputs and maintain independent backups. Nothing in these Terms excludes any non-waivable consumer warranty, remedy for defective digital content, or other statutory right.

10. Limits on liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost production opportunities, where such exclusions are legally allowed. To the fullest extent permitted by law, our aggregate liability arising from the services is limited to the greater of (a) the subscription amounts you actually paid us in the 12 months preceding the event giving rise to the claim or (b) US $100. These limitations do not apply where prohibited by law, including to liability that cannot lawfully be excluded or limited, or to obligations under mandatory consumer protections.

11. Suspension and termination

We may suspend access reasonably necessary to address security threats, fraud, unlawful conduct, material violations of these Terms, or nonpayment, giving notice and an opportunity to resolve the issue when reasonably practicable and legally required. We may terminate for a material uncured violation where permitted by law. Suspension or termination does not eliminate rights to refunds or remedies imposed by applicable law.

12. Changes, disputes, and other terms

We may amend these Terms prospectively by posting a dated revision and giving any notice or obtaining any consent legally required for material changes. The law of [INSERT STATE AND COUNTRY OF OPERATOR'S PRINCIPAL PLACE OF BUSINESS] governs these Terms to the extent permitted, without depriving consumers of mandatory protections or courts available under their local law. No failure to enforce a provision is a waiver; if a provision is unenforceable, the remaining provisions continue to apply to the extent permitted.

For billing disputes or other questions, contact VL Video Pro support before initiating a formal claim if you can. Nothing here prevents you from pursuing rights through a regulator, payment provider, court, or other process legally available to you.

Effective date: 10-25-2026. This End User License Agreement ("Agreement") is between you and VL Video Pro, operated by VLPremiere Pro ("Licensor"), for the VLPremiere Pro macOS application, its updates, bundled components, and associated documentation (together, the "Software"). Installing, activating, or using the Software signifies acceptance of this Agreement to the extent enforceable under applicable law. Website subscriptions and payments are additionally governed by the Terms of Service and Refund Policy.

1. Limited license, not a sale

Subject to this Agreement and an active trial or subscription where required, Licensor grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Software on your eligible, authorized Macs for personal or commercial video production. We retain ownership of the Software and its intellectual property. You own your original project content and outputs, subject to rights in material owned by others.

2. Licensed Macs and account activation

• Trial: an eligible three-day trial may unlock the Pro feature set under the published trial rules; a trial does not authorize repeated-account abuse.
• Creator: one activated Mac is included with the standard plan.
• Pro: two activated Macs are included with the standard plan.
• Additional seats: additional Mac activations may be available through your account for a separately disclosed price.

A license seat refers to an authorized activation, not ownership of a physical Mac. Device or installation identifiers and license check-in records may be used to manage these limits. You may deactivate or replace a Mac through the account tools when offered. Internet access is required for initial activation and may periodically be required to validate continued entitlement; periods of offline operation are subject to the functioning of the licensed app and its published technical requirements. You may not circumvent activation limits or share one account as a substitute for licenses required for separate users.

3. Permitted use and restrictions

You may use the Software to edit, create, and export lawful work, including paid client projects. Except where applicable law expressly permits otherwise, you must not distribute or sell copies of the Software; sublicense, rent, or offer it as an unauthorized hosted service; remove copyright or security notices; bypass licensing controls; or decompile or reverse-engineer protected components. Nothing in this Agreement restricts non-waivable rights to reverse-engineer for interoperability, security research, or other purposes specifically permitted by applicable law.

4. Your content and third-party materials

Your footage, imported media, project files, recordings, custom scripts, captions, and original output remain yours or your licensors'. You are responsible for securing permission to use third-party materials, including commercial music, footage, fonts, plug-ins, and assets. Third-party components supplied with or usable in the Software may carry separate open-source, model, codec, or vendor notices; those licenses govern their respective components where required. This Agreement does not override any applicable open-source license.

5. Local processing, optional downloads, and backups

The Software is designed to perform its advertised editing, captioning, transcription, and on-device AI functions locally on your Mac. Some AI models or voiceover components must be downloaded before first use. Your ordinary project media is not automatically uploaded to Licensor through those local workflows. If you voluntarily submit content to support or use external tools, separate information handling may apply. You are responsible for backing up media, projects, output files, and editing settings and for checking AI-assisted results before publication.

6. Updates and changes

We may provide updates, patches, feature improvements, and compatibility changes. We may require an update to address a serious security or compatibility issue, where lawful and with any required notice. We do not promise perpetual support for an operating-system version, codec, external plug-in, or hardware model. Your statutory rights relating to conformity, maintenance, and updates are preserved.

7. Trial expiration, subscription expiration, and termination

Once a trial expires, or if a subscription is canceled or unpaid after its paid term, features requiring a paid entitlement may be reduced or disabled. Your local source media and project files remain under your control and will not be remotely erased by Licensor merely because a subscription ends. The ability to open existing projects is subject to the application's actual supported capabilities, installed version, and file integrity. You should export important deliverables and keep backups while access is active.

This license terminates if you materially breach the Agreement and do not cure the breach after reasonable notice where required, or when the applicable paid entitlement ends with respect to paid-only features. On termination you must stop unauthorized use and cease bypassing entitlement controls; applicable law and surviving intellectual-property and liability provisions remain effective.

8. Limited warranties and disclaimers

We endeavor to provide Software materially consistent with published descriptions, but AI-assisted suggestions, transcriptions, captions, stabilization, exports, and other automated results may be inaccurate. You are responsible for reviewing output before commercial delivery or public distribution. Except for express promises and warranties that cannot be disclaimed by law, the Software is provided "as available" and without a guarantee of flawless operation or compatibility with every third-party file, codec, plug-in, or workflow.

9. Liability and mandatory rights

To the maximum extent permitted by law, Licensor is not liable for indirect or consequential losses from Software use, such as lost time, unrealized revenue, or corrupted projects, where exclusion is lawful. Licensor's aggregate liability under this Agreement is limited to the greater of subscription fees actually paid to Licensor in the 12 months before the relevant claim or US $100, except for liabilities that cannot legally be limited. Nothing excludes mandatory consumer remedies, liability for fraud or willful misconduct where non-excludable, or rights under laws governing defective digital goods or services.

10. Governing law and contact

This Agreement is governed by the law of [INSERT STATE AND COUNTRY OF OPERATOR'S PRINCIPAL PLACE OF BUSINESS], except where mandatory rules of your jurisdiction require otherwise. Please use the Help center to report license, activation, or technical concerns. Changes to this Agreement apply prospectively with notice or consent where required.

Effective date: 10-25-2026. This Refund and Cancellation Policy applies to VLPremiere Pro subscriptions and paid Mac-seat add-ons sold directly by VL Video Pro through vlpremier.com. It is intended to be clear and fair while protecting the service from misuse. Nothing in this policy limits a refund, cancellation, withdrawal, or other remedy required by applicable consumer law.

1. Free trial

Where offered, the three-day Pro trial requires no card and does not turn into a paid subscription automatically. Payment occurs only if you separately select a paid plan and authorize the charge.

2. Recurring subscriptions

Paid monthly and annual plans renew automatically at the price and interval disclosed during checkout unless canceled. Promotional or first-year rates may differ from subsequent renewal rates; the checkout confirmation should identify any known change. Applicable taxes and additional Mac-seat charges are disclosed before purchase. You can review and cancel renewal in your account, or request help through the Help center if self-service controls fail.

3. Standard refund position

Except as required by law or expressly agreed by us in writing, subscription payments are not refundable solely because you changed your mind, did not use the application, forgot to cancel, purchased the wrong plan, or stopped using a Mac after a billing period began. Cancellation ordinarily takes effect at the end of the already-paid billing period and stops subsequent renewals; it does not by itself produce a prorated refund for unused time. We will not impose this standard rule when doing so would conflict with applicable cancellation, digital-content, or consumer-protection rights.

4. When we will review or provide refunds

• Duplicate or unauthorized charges: contact us promptly and provide the transaction reference. We will investigate and correct charges for which a refund or reversal is appropriate or legally required.
• Material technical defects or misdescription: if the Software materially fails to meet legally required standards or published promises, we will work toward a reasonable remedy and provide a refund, price reduction, or other remedy when required by law.
• Billing or cancellation errors: we will review charges made after a properly submitted and effective cancellation and return amounts collected in error.
• Goodwill exceptions: we may grant an additional courtesy refund in individual circumstances, but such exceptions do not create a general entitlement or change statutory rights.

5. Rights in particular countries

Customers in some jurisdictions, including parts of the European Economic Area and the United Kingdom, may have a statutory withdrawal or cancellation period for qualifying distance purchases. Any permitted exception relating to immediate digital delivery applies only if all legally required conditions are met, including any separate affirmative consent, acknowledgment, and confirmation. Merely downloading or starting the app does not by itself waive a right where the law requires more. Customers also retain any legal remedies for defective or nonconforming digital content and services.

6. How to request a refund

Submit a request through the Help center with the email on your account, transaction date, payment provider, receipt or transaction reference, and a brief description of the issue. Do not send your full card number or password. We may request reasonable proof needed to verify the request. We will respond and process any legally owed refund within the period required by applicable law. Approved refunds are generally returned through the original payment provider, and the time to appear depends on Stripe, PayPal, your bank, or card issuer.

7. Chargebacks and access

If you believe a charge is incorrect, contacting us first may help resolve it more quickly; this does not restrict your right to seek a chargeback, contact your bank, or use a statutory dispute process. Where a payment is refunded or reversed, the corresponding paid entitlement may be adjusted or terminated, consistent with applicable law and any surviving subscription period. Your locally stored project and media files will not be remotely erased because a refund or cancellation is processed.

Effective date: 10-25-2026. This Cookie and Similar Technologies Policy explains how VL Video Pro uses or may use browser cookies, local storage, and comparable technologies on vlpremier.com. These technologies do not mean that VLPremiere Pro automatically uploads your locally edited footage or projects.

1. What these technologies do

Cookies are small pieces of information stored by your browser. Similar technologies include session storage and local storage. They can keep a sign-in session active, remember a requested setting, protect a form against abuse, or support an embedded third-party service. Some expire at the end of a session; others remain until their set expiration or you delete them.

2. Categories relevant to this website

• Essential account and security storage: used when necessary for account sign-in, authenticated sessions, form protection, and preventing automated or unauthorized activity. Disabling it may prevent sign-in or some forms from working.
• Remember-me preference: if you choose "Keep me signed in," the account interface describes a 30-day remembered sign-in. The actual cookie or token duration must match that account setting.
• Payment-related technology: Stripe and PayPal may use their own necessary or optional cookies when you reach checkout or interact with their payment interfaces. Their policies govern those technologies.
• Embedded video and external resources: playing an embedded YouTube video or loading third-party fonts may send technical information, such as your IP address, to those providers. Depending on the integration and your choices, embedded content may set or access browser storage.
• Optional analytics or marketing technology: if introduced or used, it must be described accurately and, where required, kept off until you give valid consent. An informational policy by itself is not cookie consent.

3. Your choices

You can inspect and remove cookies and site storage through your browser settings. Removing required session data may sign you out. Where law requires consent for non-essential cookies or similar technologies, we will offer an appropriate choice before activating them, including an opportunity to decline or later withdraw consent. Rejecting optional technology should not prevent access to features that do not depend on it.

4. Cookie inventory and changes

Cookie names, providers, purposes, and expiration periods may vary by your choices and by updates to account, checkout, or embedded-content features. We review these technologies and will make the disclosures and controls required by applicable law available. You may contact us through the Help center for information about a particular cookie or similar technology.

5. Contact

Questions about cookies or data processing can be sent through the Help center. For broader information about personal information, see the Privacy section of this legal page.

Effective date: 10-25-2026. VL Video Pro wants vlpremier.com, its account and checkout pages, downloads, and support information to be usable by as many people as reasonably possible, including people using assistive technologies.

Our accessibility goal

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as an accessibility improvement target for our website. This is a goal, not a representation that every page or function has been independently audited or currently meets every success criterion. Website updates and third-party integrations can introduce accessibility barriers.

Areas we work to improve

• Keyboard access, visible focus, meaningful headings, link names, and properly labeled forms.
• Readable text, sufficient color contrast, flexible zoom, and layouts that remain useful on smaller screens.
• Accessible form validation, error messages, account authentication, and purchase or cancellation controls.
• Captions, transcripts, and other alternatives for instructional media where appropriate.

Report an accessibility problem

If a page, form, sign-in step, payment flow, or support feature creates a barrier, please use our Help center and include the page address, a description of the problem, your browser or assistive technology if you wish to share it, and the format or accommodation you need. If that form itself is inaccessible, contact support@webpronc.com. We will review reports and try to offer a reasonable alternative way to access essential information or complete a transaction, consistent with applicable law.

External services and updates

Some features may rely on third-party payment providers, video platforms, or other services that we do not fully control. We welcome reports involving these integrations. We may revise this statement as we test and improve accessibility, without limiting any rights or remedies established by law.