Voice, speech or AI components didn't finish installing

Applies to 0.11Updated 25 Oct 20262 min read

Open Settings › AI Components and resume the set-up. It needs an internet connection for the one-time download.

On a new Mac, a bar at the top of the window counts down 10 seconds and then installs Voiceover Studio, speech recognition and the AI model for the built-in AI engine. The bar shows the download size and progress, and Stop pauses it. You can edit while it runs.

Resume the set-up

1. Check that your Mac is connected to the internet.
2. Open Settings › AI Components.
3. Resume the installation and let it finish.

Good to know

• The AI model is chosen to fit your Mac's memory. The built-in model needs at least 16 GB, and the larger model is used on Macs with 32 GB or more.
• Once installed, transcription, voiceover and the built-in AI engine work offline.
• A macOS system voice works in Voiceover Studio without any install.

Still stuck?

Open a ticket from Account › Support and include:

• Your app version: VLPremiere Pro menu, then About.
• Your Mac and macOS version: Apple menu, then About This Mac.
• What you did and what happened: the steps, plus a screenshot of any message.
• Your Mac's memory, and where the set-up stopped.

You can attach PNG, JPG, WebP, GIF, PDF, TXT, LOG or ZIP files. Never paste a licence key or password into a ticket.