Turn on 2-step verification

Applies to 0.11Updated 25 Oct 20261 min read

Add an authenticator app in Account › Profile and security. After your password, we then ask for a 6-digit code from your phone.

1. Open Account › Profile and security, tab 2-step verification.
2. Open an authenticator app on your phone, such as Apple Passwords, 1Password or Google Authenticator. Any app that supports time-based codes works.
3. Scan the code on the page. Can't scan? Type the key shown under it into the app.
4. Enter the 6-digit code the app shows and click Turn on 2-step verification.
5. Save your 10 recovery codes in a password manager or print them. They are shown only this once.

Lost your phone?

Each recovery code works once instead of the 6-digit code. Lost your phone and your codes? Use the contact form in the Help center.

New phone or new codes

• New phone: turn 2-step verification off and on again to scan a new code.
• New recovery codes: click Make new codes. The old ones stop working.

Turning it off isn't recommended: anyone with your password could then reach your licence and billing.

If it still doesn't work: open a ticket in Account › Support and we'll help.