Retire a Mac you sold or gave away

Applies to 0.11Updated 26 Oct 20261 min read

Deactivate the Mac on Account › Licences and Macs. You don't need the Mac with you, and the seat is free right away.

1. Sign in at vlpremier.com and open Account › Licences and Macs.
2. Find the Mac in the list by its name, model and last check-in.
3. Click Deactivate, then Deactivate this Mac.

The seat is free at once. If the Mac is online, Pro stops on it at its next check-in. If it is offline, it keeps Pro until it connects or its offline lease runs out, at most 3 days. Deactivating also ends that Mac's app sign-in.

Also sign out of the website

If you used vlpremier.com in a browser on that Mac, open Account › Profile and security › Sessions and click Sign out next to it, or Sign out everywhere…. Signing out of browsers doesn't deactivate a Mac, so do both.

Limits

Self-service deactivation works once every 30 days. If you already moved a Mac recently, the page shows the next date, and support can do it sooner.

Before you hand over a Mac, copy your projects and media off it. Deactivating doesn't delete files on that Mac.

If it still doesn't work: open a ticket in Account › Support and we'll help.