The exported file is the wrong size

Applies to 0.11Updated 25 Oct 20262 min read

Most size problems come from the preset, the codec or an In and Out range left on the timeline. Check those three before you export again.

The picture is the wrong shape or resolution

• Check the preset in Export mode. Shorts / TikTok / Reels presets are 1080×1920; there are also square, 4:5 and 4K presets.
• For a short made with Create Short, check which shape you chose: 9:16, 1:1 or 4:5.
• If you saved your own preset or imported an .epr preset, open it and check its frame size.

The file is much larger or smaller than expected

• ProRes and DNxHR are editing and archive formats, and their files are much larger than H.264 or HEVC. For uploads, use a YouTube preset.
• Audio stems, extra language audio tracks and embedded captions add to the file.

The video is too short or too long

• If In and Out are set on the timeline, only that range is exported. Clear them to export the whole sequence.
• Check that you exported the sequence you meant to, especially when several are open.

Still stuck?

Open a ticket from Account › Support and include:

• Your app version: VLPremiere Pro menu, then About.
• Your Mac and macOS version: Apple menu, then About This Mac.
• What you did and what happened: the steps, plus a screenshot of any message.
• The export details: the preset, the size you expected and the size you got.

You can attach PNG, JPG, WebP, GIF, PDF, TXT, LOG or ZIP files. Never paste a licence key or password into a ticket.