How many Macs each plan includes
Creator includes 1 Mac and Pro includes 2. The free trial covers 2 Macs, and you can add more Macs to a paid plan.
On this page
| Plan | Macs included |
|---|---|
| Free trial (3 days) | 2 |
| Creator | 1 |
| Pro | 2 |
Both plans can add extra Macs from Account › Billing. Prices are on the Pricing page.
What uses a seat
- A Mac that is active uses a seat.
- A Mac that is offline still uses its seat until its offline lease runs out (up to 3 days after its last check-in).
- A Mac that stays offline for more than 3 days stops using its seat by itself. It needs a free seat when it checks in again.
- A deactivated Mac doesn't use a seat.
You can see how many seats are in use on Account › Licences and Macs.
If your plan has fewer seats than Macs
For example, after a 2-Mac trial you choose Creator. The Mac activated last is told at its next check-in that all seats are in use. Deactivate one Mac or add a seat.
If it still doesn't work: open a ticket in Account › Support and we'll help.
Still need a hand?
Open a ticket and we'll reply in your account.