VLPremiere Pro
Sign in Start free trial

How to report a bug so we can fix it fast

Bugs and errors New Pinned Started by VLPremiere Team · Oct 28, 2026 16:21 · 5 views 0 replies

VLPremiere Team Official

A good bug report lets us see the problem on our own Mac. Please include:

  • The app version (VLPremiere Pro › About VLPremiere Pro).
  • Your Mac and macOS version (Apple menu › About This Mac).
  • What you did, step by step.
  • What you expected, and what happened instead.
  • Whether it happens every time, or only sometimes.

Pictures help a lot: add screenshots to your post (up to 6, they show small in the post and open large when clicked). For a screen recording, upload it to YouTube as unlisted and paste the link on its own line: it plays right in the post.

Before posting, have a look at The app crashed or froze and the other Help center articles, and search the board: your problem may already have a fix.

We mark each report: Confirmed once we can see it, Fixed when the fix ships (with the version), or Can’t reproduce if we need more details from you.

Reply

Reading is open to everyone. To reply, sign in or create a free account.